Tech-Keys is a full-service IT company providing IT solutions to businesses for over a decade.
What is the primary metric for success at Tech-Keys? Recognition of a team member going above and beyond, being able to be proud, of who we are, individually, as a team and as a company. Knowing this, helps us ensure that we take every step and handle every tasks in a way that ensures that we are ALWAYS proud!
“Love what you do and never work a day in your life.”
We all know the saying, “Work Hard, Play Hard” At Tech-Keys we all enjoy what we do, enjoy how we do it and who we do it with, so we make sure to keep the work/life balance so that we stay happy and have fun spending time together!
There are no closed doors at Tech-Keys, not only do we welcome open communication, we require it with our famed “Open Door Policy” rule! Whether speaking up internally, or communicating clearly with our clients, all those that interact with us know that what you see is what you get! We live by the belief that those that have nothing to hide never have to be afraid to speak up!
At Tech-Keys we make sure to always remember that as good as we are, there is ALWAYS room for improvement. Our outstanding growth is a direct result of the constant yearning to do better, BE better and change the world a little bit every day!
We view Tech-Keys as our strategic IT partner. I’m never concerned about our IT services because I trust Tech-Keys to handle it efficiently. We don’t have recurring IT issues, and when something comes up, Tech-Keys is always a step ahead on fixing the problem. Tech-Keys’s strengths are service responsiveness, efficiency, and proactive customer support.
Tech-Keys has the technical expertise and experience in the nursing home industry. They have been able to implement a working and customized solution, and it was a perfect fit. They really understand our needs.
Tech-Keys has a lot of experience in the healthcare industry, which is demonstrated with their comfort with maintaining an infrastructure that remains compliant with HIPAA and other regulations.
Tech-Keys does a lot of work in the healthcare industry, which was important to us as a nursing home. Their familiarity with EMR and relevant regulations is very important because we rely on them to set up a compliant system.
Tech-Keys has extensive experience with nursing homes. We had a difficult project where 3 teams needed to flip the switch at 7 facilities, and they handled if effectively and efficiently. They really know how to plan and execute even the largest project.
Tech-Keys’s greatest strength is their response time. Unlike other providers I have worked with in the past, when we call with an issue we get a resolution very quickly. Response time is the most important trait in a support provider, and Tech-Keys excels at it. Tech-Keys has excellent technical knowledge, as well as a good understanding of the healthcare industry.
In the skilled nursing home industry, we use a number of custom programs and we needed a provider that understood our particular needs, and was willing to support us correctly. I am very impressed with Tech-Keys’s knowledge of our industry. When we met with them before hiring them and told them what systems we used, Tech-Keys already had relationships with all of our vendors.
Tech-Keys customer service is second to none. I have never worked with a vendor of any type with better customer service. Tech-Keys’s technicians are absolute experts in their field.
Tech-Keys has all the expertise we are looking for. They know the healthcare industry. Based on that knowledge, they have become experts in all the hardware and software that a business like ours could need. I really like their customer support. They always get back to me, and get us a resolution.
It’s been a few months that our company is being serviced with Tech-Keys and we really appreciate their expertise and willing[ness] to please… They have an efficient tracking system which allows us to see when a technician is on the case as well as update to the issue, and of course once it is resolved… We had a situation where the back up server was not working properly. Tech-Keys had a ‘server pro’ analyze the problem and successfully got the replacement repaired under our warranty. When a back up battery failed, Tech-Keys immediately went to replace the battery and within an hour the back up battery was re connected.
We appreciate the service that Tech-Keys is providing and highly recommend this company for all your computer needs.
Tech-Keys has been instrumental in making sure that my company hasn’t missed a beat during our growth from a one-man operation to a company with over 100 employees, and has been our “go-to” IT company since our inception. Their knowledge, service and professionalism have helped us make sure that our systems are always running smoothly. Tech-Keys and their dedicated staff have become more than our IT partners, as we have become close friends. When we moved to larger offices over Memorial Day weekend in 2010, Michael and Tech-Keys were at my side over the entire weekend to make sure that we were open all day on Friday and back up and running by Tuesday morning with no glitches. If not for our press release, our clients would have had no idea that we moved. It is with great pleasure and with no hesitation that I recommend their services.