INDUSTRIES WE SERVE
Tech-Keys is a strategic IT partner for hundreds of clients across the industry spectrum. Our end-to-end solution design approach ensures that we build targeted solutions for each client regardless of their industry. We understand where standardization makes sense to keep up with the latest technology trends, but also appreciate the need for specialized solutions based on specific business requirements. Regardless of the industry you’re in, Tech-Keys will build the ideal IT solution for you.
HEALTHCARE IT AND SENIOR LIVING ORGANIZATIONS
We are specialists in Healthcare IT with a national presence! With a customer satisfaction of 100% within the healthcare field, Tech-Keys thoroughly understands the IT needs of Senior Living Organizations.
- Seamless Onboarding of Facilities – We minimize/eliminate the pain that IT transitions can cause for facilities. With our best-in-class onboarding experience, we ensure your employees are properly trained during the onboarding process and have a dedicated onboarding team to answer all of their questions. With thoughtful pre-planning, we also keep you fully updated on transition timelines while eliminating any disruptions to your operation.
- Dedicated Account Manager – You’ll always have a direct point of contact for ongoing IT needs and planning.
- Dedicated Helpdesk Team – Tired of having a new person dealing with your IT issues every time you call? At Tech-Keys, we have a dedicated Helpdesk Team for your account. This allows us to learn more about you with every interaction and it helps us build a deep relationship to ensure IT issues are being resolved right away.
- Upfront Pricing – No surprises on monthly billing. We’ll agree on a price ahead of time and that’s the price you’ll get going forward.
- Deep Knowledge of EMR/EHR Systems – With our experience within the healthcare space, we thoroughly understand these systems and are adept in dealing with issues that might arise from them.
- HIPAA Experts – Our team is well-versed in HIPAA requirements and we conduct regular trainings to stay up to date. From data protection to access control, we make sure HIPAA-compliance is top of mind for us in every interaction.
We take pride in the excellent IT support we provide to our current Senior Living/Healthcare customers. If you’re looking for IT support, we looking forward to chatting!
SMALL / MEDIUM BUSINESS IT SUPPORT
We support hundreds of small/medium sized businesses in the NJ/NY/Philly area. We provide cost-effective solutions with flat-fee monthly billing and no surprises.
By partnering with us, you’ll get:
- 24/7/365 IT Support – Technical specialists who’ll respond to your requests immediately and resolve issue in a timely manner
- Dedicated Account Manager – We believe in building deep relationships and truly understanding your current/ongoing technology needs. An account manager will always be only a phone call, text, or email away.
- Deep Focus on Security – We offer a variety of security solutions to ensure nothing slips through the cracks. From encryption to secure passwords to email retention policies, we’ll build a security solution that’s right for your business.
- All-Inclusive No-Surprise Pricing – We’ll agree to a monthly bill ahead of time so you’ll never be hit with an unexpected invoice.
- Customized Backup/Disaster Recovery Plan – Based on your unique business needs, we’ll design a backup plan that’s right for you. Whether it’s utilizing the cloud or having an on-premise server, we’ll walk you through the key points for each option before moving forward with onboarding.
Please reach out for a free, instant quote. Our proposal and onboarding process is seamless and we look forward to partnering with you!
INTERESTED IN TECH-KEYS SERVICES?
Fill out this form to get a conversation started, and discuss how we can help your company succeed. We offer a variety of solutions and ongoing services that we’d love to see how we can be a best fit for you and your team.